Privacy policy

Last Updated: September 8, 2026

At OpusCart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit or purchase from OpusCart, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Order and transaction details
Product and purchase information
Information you provide when contacting our support team
Device, browser, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders.
Deliver products to your provided address.
Process payments and prevent fraudulent transactions.
Send order confirmations and shipping updates.
Respond to customer support requests.
Process returns, refunds, and replacements.
Improve our website, products, and customer experience.
Maintain website security and prevent misuse.
Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers.

OpusCart does not intentionally store your complete payment card, banking, or other sensitive payment credentials on our own systems. Payment information is handled by the applicable payment provider according to its own privacy and security policies.

4. Sharing Your Information

We may share necessary information with trusted third parties when required to operate our store, including:

Payment processing providers
Shipping and delivery partners
Website and hosting service providers
Technology and analytics service providers
Customer support or service providers
Government authorities or law-enforcement agencies when legally required

We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep your shopping cart and store preferences.
Understand how visitors use our website.
Improve website functionality and performance.
Provide relevant website features and services.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions and provide our services.
Maintain business and transaction records.
Resolve disputes and customer-service issues.
Meet legal, accounting, tax, and regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Withdraw consent where processing is based on consent.
Ask questions about how your information is used.

To make a privacy-related request, contact us using the email address below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services.

OpusCart is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.